On completing the access quest " The Siege of Zek: Rise of the Sanctifiers" you are give the option for your other toons to skip this access quest and just use the Wizard Spire to access the zone Zek, The Scourge Wastes.
There is a bug with the option to skip the access quest and go straight to the zone in that when your other toons complete the Timeline that you may not get the Owl Mount. Your other toons are not flagged as having done the access quest which means you don't officially complete the timeline until you do the access quest on each of your toons.
Long story short. If you want the owl mount you have to complete the access quest. So grab the burl from the in game mail and head to Antonica to complete it. Following link will guide you on your way:
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